# Service Charge Management

# Description

This document outlines the procedures for managing service charges within the application.

# Service Charge Configuration

1. Add New Service Charge Page

• Admin navigates to the service charge configuration page and adds a new service charge.

2. Add New Service Charge Successfully

• Admin enters the required information and selects the Platform Order Type on the Add Service Charge page. Note: If Change Amount and Change Rate have value, the system will calculate the total amount of both value

3. Complete Creation

• Click "Create" button to complete
• The service charge is saved successfully. Note: If there are more than 1 Service Charge is activated for a device at the same time, the total Service Charge will be calculated by all active Service Charge

# Service charge checking

1. POS - Payment Calculates Service Charge

• During payment processing, the service charge is calculated based on the percentage or amount configured in the Back Office before taxes.

2. POS - Receipt Displays Service Charge

• Upon printing the receipt after payment, the service charge is displayed along with the configured value from the Back Office.

3. Order Details - Service Charge Display

• After an order is processed, the admin views the order details, and a new row shows the service charge with the exact amount for each transaction.

4. Pre-Order Details - Service Charge Display

• When a pre-order is created, the admin views the pre-order details, and a new row shows the total service charge for the entire pre-order.

# Conclusion

This document provides a structured approach for managing service charges within the application, ensuring accurate configuration, display, and processing across various functionalities.

# Screen flow

# Service Charge Configuration